Head of Product Training

About TradingHub

Founded in 2010 by ex-investment bankers, TradingHub is a disruptive financial technology (FinTech) company. Our clients are made up of Leading investment banks, asset managers, hedge funds, commodity houses, and brokerage firms (collectively representing over 20 trillion dollars of AUM). TradingHub’s AI-assisted Software Products offer market-leading trade data analysis in the following areas: Market Abuse; Operational Risk; Best Execution; Anti Money Laundering and Comms Surveillance. We are headquartered in London, with further offices in New York, San Francisco, Toronto and Hong Kong, although we are expanding rapidly!

The Role

We are seeking an outstanding training specialist to own the design, build, and delivery of the training programs for external and internal users of TradingHub’s suite of software products. 

Successful candidates will combine excellent communication skills with the proven ability to engineer high-quality training resource. The role will attract applicants who are keen to apply their interest in financial markets, technology and training in a fast-paced setting. 

  • Develop a deep understanding of the TH suite of products
  • Defining the general client training strategy for our growing product suite
  • Define the following:
    • Skills gap analysis of relevant participants
    • Learning agenda
    • Suitable internal training materials and how best to present these
    • Training delivery methods
  • Deliver training and provide training summaries to internal stakeholders
  • Where necessary, source trainers / SMEs to deliver specialized training (of which you will facilitate)
  • Maintain training master schedule
  • Provide thought leadership on building a client training function that is scalable via efficiency and design rather than simply via headcount
  • Collate first-hand feedback directly from new users and communicate to account managers, client experience and engineering teams for feature and UIUX enhancement
  • Work with product and operations SMEs to develop new training materials as required
  • Evaluate training materials
Essential Skills/Competencies
  • Broad understanding of financial markets: must be able to translate the complex to the simple
  • Industry experience of designing and delivering training programs for users of software applications
  • Confidence to manage a range of stakeholders
  • Exceptional written and spoken English language skills
Why should you apply?
  • Flexible working (up to 3 days a week remote)
  • Highly competitive compensation plus annual discretionary bonus
  • Discretionary EMI scheme
  • Informal dress code and excellent work/life balance
  • 25 days holiday + bank holidays
  • Generous Maternity/Parental Leave Policies
  • Company Pension Plan
  • Bupa Private Healthcare
  • Death in Service Coverage
  • Cycle to work scheme
  • TechScheme
  • Annual Personal Training Budget
  • Vibrant company culture with lots of regular social perks!
  • Amazing open plan office space with panoramic views of London from the 21st floor

If this is of interest to you please send a covering letter and a cv to careers@tradinghub.com.

TradingHub is committed to providing equal opportunities and supporting diversity in employment. Diverse teams are the best teams!

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